Standard delivery is $10 and free on orders over $150. Standard delivery takes 5-10 business days to arrive.
COVID-19 UPDATE – Our Key Delivery Partner has notified us that customers should expect a delay on pick up & delivery of all orders due to the current COVID-19 situation.
Please note, these charges may vary from time to time with promotional activity.
If New Zealand Post are unable to deliver your order to your address, your parcel will be redirected to your local post office where you will have 10 days to collect your order. To collect your parcel you must present Photo ID and sign for your parcel.
Your parcel may be returned to sender for various reasons including providing an invalid address upon checking out or failure to collect within 10 days at your local post office. Please contact firstname.lastname@example.org for information on how you can still receive your parcel.
All our home delivery orders are trackable. You will receive a despatched email with a tracking link on for your order, alternatively you can log in to your account and view the tracking in your order history.
When we send your despatched email there can sometimes be a delay between this being sent and the carrier receiving the order, as a guide please allow up to 12 hours for your orders information to be visible.
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